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Professional Development

Welcome to a wealth of courses to help you develop your personal effectiveness. Improving your communication skills in meetings, presentations, writing and conversations can help you to convey your ideas more effectively, achieve better outcomes with both colleagues and customers and make you a clearer choice for career moves.

You’ll also find courses to help in other areas like your time management skills, confidence and assertiveness, helping you to realise your true potential.

  • Certified ScrumMaster® Training

    Course Date:
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    Course Duration:
    2 Days

    Course Overview:
    This two-day Certified ScrumMaster® course is a highly interactive, in-depth course covering the values and principles of Agile, and the theory, practices and rules of Scrum. It provides practical guidance for adopting Scrum and continuously improving your organisation.
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  • Professional Scrum with Kanban (PSK) Training

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    Course Duration:
    2 Days

    Course Overview:
    A Professional Scrum training course created by Ken Schwaber, Scrum.org, the Professional Scrum Trainer Community, and Daniel Vacanti who helped to develop the Kanban Method for knowledge work. The Professional Scrum with Kanban™ (PSK) 2-day course shows you how you can introduce complementary practices from Kanban while continuing the way they are already working with Scrum, all without changing Scrum.
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  • Scaled Professional Scrum with Nexus (SPS) Training

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    Course Duration:
    2 Days

    Course Overview:
    Learn Scrum from those that created and maintain it with the Scaled Professional Scrum™ (SPS) 2-day course that teaches how to use Scrum to scale Scrum using the Nexus Framework. Experiance over 50 practices that can help at scale with practical excersises in planning, dependancy management, and team formation at scale.
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  • Professional Agile Leadership Essentials Training

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    Course Duration:
    2 Days

    Course Overview:
    Professional Agile Leadership (PAL) Essentials is a modular workshop, adaptable up to 2-days in length based on the needs of your organization. The workshop provides a foundation for the role that leaders play in creating the conditions for a successful agile transformation.
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  • Professional Scrum Master (PSM)

    Course Date:
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    Course Duration:
    2 Days

    Course Overview:
    The Scrum Master as envisioned by Ken Schwaber and Scrum.org is a Lean-agile Practitioner. Learn Scrum from those that created and maintain it with the Professional Scrum Master™ (PSM) 2-day course that teaches what you need to know to be a Teacher, Mentor, Coach, & Facilitator for your Scrum Team.
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  • Professional Scrum Foundations (PSF)

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    Course Duration:
    2 Days

    Course Overview:
    Professional Scrum Foundations (PSF) is a 2-day course that teaches Scrum in a highly practical way. Students hit the ground running through instruction and team-based exercises that have them working and learning in Sprints.
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  • TEFL Classroom course

    Course Date:
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    Course Duration:
    2 days

    Course Overview:
    This TEFL course will give you the practical training you need to begin your career teaching English as a foreign language. Designed to be fun, interactive and educational, you’ll learn all about lesson planning and classroom management and give your first mock lessons guided by an experienced EFL tutor.
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  • Assertiveness & Confidence Building

    Course Date:
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    Course Duration:
    1 Day

    Course Overview:
    Assertiveness is about clear, open, confident communication that maintains mutual respect and leads to positive outcomes for individuals and the organisation. Assertive behaviour does not come naturally to many people, but with the right insights and guidance anyone can learn to be assertive. This practical one day course allows participants to focus on their own situations and to learn skills and techniques that they can implement right away.
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  • Chairing Meetings

    Course Date:
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    Course Duration:
    1 Day

    Course Overview:
    Meetings are an essential part of business life, but they can also be the source of much frustration and wasted time. Most problems arise from behavioural factors and poor chairing skills. This practical one day course focuses on how to get the most from meetings and on managing the behavioural aspects rather than the mechanics of formal meetings.
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  • Communication Skills

    Course Date:
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    Course Duration:
    1 Day

    Course Overview:
    Effective communication is an important aspect of all jobs and vital to the success of every organisation. Misunderstandings, mixed messages and misconceptions lead to a multitude of problems and can cost millions. This practical one day course will make participants aware of the importance of good communication and help them improve their skills in everyday situations, including times when interpersonal conflict occurs.
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  • Time Management

    Course Date:
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    Course Duration:
    1 Day

    Course Overview:
    Time management is really about self-management and learning to work smarter rather than work harder. It also means being willing to change and adopt new, or more productive habits. This one day course offers practical tools and techniques for making best use of time, feeling more in control and reducing stress levels. Participants are asked to complete a time log prior to attendance. Full instructions and a template are provided to facilitate this task.
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  • Train the Trainer

    Course Date:
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    Course Duration:
    2 Days

    Course Overview:
    Training is essentially about helping people to learn. It can be a rewarding experience for both the trainer and the learners, but much depends on the skills of the trainer. This practical 2 day course covers the skills and knowledge needed to design and delivery training sessions that are enjoyable and have the desired impact on work performance.
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  • Presentation Skills

    Course Date:
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    Course Duration:
    2 Days

    Course Overview:
    Making a presentation can be a daunting prospect for even the most confident of people. In fact it is listed amongst our ‘Top Ten Fears’, along with spiders, flying – and even death! This very practical 2 day course is ideal for anyone who wants to make presentations that are professional and memorable for all the right reasons.
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  • Customer Service

    Course Date:
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    Course Duration:
    1 Day

    Course Overview:
    Delivering excellent customer service is essential to the success and indeed the survival of all types of organisation. This highly practical one day course will provide the skills and techniques enabling employees to rise to the challenges of meeting customer needs and expectations. It will also provide a forum for discussing customer service issues and identifying ideas for improving the quality of customer service delivery in your business.
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  • Heat Networks Code of Practice Training

    Course Date:
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    Course Duration:
    2 Days

    Course Overview:
    This is a two day course aimed at providing an understanding of the technical themes and challenges dealt with in the Code of Practice, and how to apply the Code of Practice to projects. Following the course there is the opportunity to take an exam which allows entry to the Heat Networks Consultant register.
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To book your place or for more information, call us on 0131 625 7142, or complete the form below:

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What our customers have to say

Dealing with Difficult People

Great delivery and very enjoyable course. The trainer was very approachable and the content was tailored towards personal situations and very relevant. A day very well spent.
JD, NHS Scotland

Presentation Skills

I am glad I attended this course and feel much more confident about presenting in the future. The trainer was very supportive and encouraging, giving good constructive feedback. The handouts materials are excellent for future reference.
JR, NHS Scotland

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