Technical support on tap

We totally understand your frustration when you can’t get your laptop to connect to the projector or you can’t access the WiFi, especially when you have to wait a long time for assistance.

We have worked hard to eliminate that frustration.

Check-in
If you’re the presenter, one of our event support team will show you to your room, give you a few minutes to get settled and then join you again to ensure that all your IT requirements are working. This includes:

giving you WiFi codes,
checking that your laptop or tablet connects to the projector,
checking that the display on the screen corresponds with the display on your device,
making sure you’re familiar with the PA system if appropriate,
making sure you’re familiar with the Video Conferencing equipment if appropriate.

Immediate Help
If you experience any challenges during the day, you can call our team from your room or simply pop along to see us – the door is always open. We will be in your room within seconds of your alert and know how to resolve any issue.

For enquiries call 0131 538 8333

Productive, flexible and creative space

You can achieve so much more when you combine all the ingredients you need for a successful event.

Video Conferencing

Probably the best and most flexible service in Edinburgh

WiFi

High Speed and Free throughout the venue

Meet and Greet

Automatically included for you and all your delegates

Audio Visual

Everything you need on-site

PC Hire

Range of high spec PC’s to suit your needs and budget

Contact us

What our customers have to say…

I’ve been running training courses regularly over the past 9 years at ETCV. I can rest assured that the room will be set up when I arrive and if there are any problems with equipment there is always someone on hand with the skills to resolve.
Newleaf

A big thank you to your team of staff for their professionalism and excellent support. Everything was great and we had 2 very successful workshops. I am grateful for your calm, professional help with IT – you kindly lent us a laptop which was so helpful.
NHS

I just wanted to thank you and your staff team for being so accommodating. When I had an issue with my laptop, your staff were friendly, helpful and supportive. Thanks again for making my first networking event go off without a hitch.
Scottish Networking

ETCV were superb at accommodating my I.T. requirements for additional technology and assisted me in set-up issues. As usual all staff friendly & very helpful. 10/10
BPP

Trusted By Market Leaders

We are experienced in hosting events from 2 to 200 people. We’ll work with you to ensure you have exactly what you need to make your event run successfully.