Terms and Conditions
Booking Terms and Conditions
‘Booking’ – means the hire of a room and/or equipment supplied by ETC at
'Booking Form' means the form on the reverse of these Terms and
Conditions, containing the details of the Booking.
‘Client’ – means the person or organisation to whom the Booking Form is
'Contract'- means these Terms and Conditions, together with the Confirmed
‘ETC’ – means Edinburgh Training Centre Limited, a company incorporated
in Scotland (registered number SC266120) having its registered office at 16
St Marys Street, Edinburgh EH1 1SU, trading as Edinburgh Training and
'Event Start Date' - means the date of commencement of the Booking as
set out in the Booking Form.
‘Fee’ – means the "Net Total" of the price set out in the Booking Form, or
otherwise agreed in writing between ETC and the Client. 'Force Majeure
'Event' - means an event beyond the reasonable control of ETC including
but not limited to: strikes, lock-outs or other industrial disputes (whether
involving the workforce of ETC or any other party); failure of a utility
service or transport network; act of God; war; riot; civil commotion;
malicious damage; accident; breakdown of plant or machinery; fire; flood;
storm or default of suppliers or subcontractors.
'Invoice Date' - means the last day of the Booking. ‘Participants’ –
means any person who participates in the Booking, including leaders,
delegates, instructors and speakers.
'Venue' - means the conference and training venue at 16 St Marys Street,
Edinburgh EH1 1SU.
2. Bookings and Amendments
Bookings must be made on an official ETC Booking Form and be signed by
the Client (either manually or electronically). The booking is not confirmed
until the form has been countersigned by ETC.
In the event that ETC accepts full or partial payment for a Booking both ETC
and the Client are deemed to have signed the Booking Form and accepted
that these Terms and Conditions apply to the Booking.
ETC may not be able to accept amendments to confirmed bookings. If the
client wishes to amend the booking this must be agreed in advance with
ETC and a new Booking Form must be signed by both the Client and ETC.
ETC will allocate a suitable room for the booking based on the number of
delegates. If the client wishes to book a specific room for the hire, this must
be stated on the Booking Form and may incur an additional charge.
The booking is for the exclusive use of the client. The booking may not be
assigned or shared with another organisation without agreement from ETC
which must be noted on the confirmed booking form.
If ETC is unable to accommodate the booking within ETC premises, ETC will
use reasonable endeavours to arrange an alternative local venue at no
additional cost to the Client.
3. Payment terms
The Fee is as detailed on the Confirmed Booking Form. ETC reserves the
right to charge a further fee for any Participants additional to those detailed
in the Confirmed Booking Form.
Unless otherwise specified in the Confirmed Booking Form, payment of the
Fee is required in full within fourteen days of the Invoice Date, In the event a
deposit is payable, the amount and payment date for such deposit will be
set out in the Confirmed Booking Form . Deposits are non refundable.
4. Cancellation Policy
Cancellations must be made in writing and sent by fax to 0131 538 8334 or
recorded delivery to ETC at its registered office. The cancellation date will
be the date the notice of cancellation is received by ETC.
- Cancellation more than 90 days before the Event Start Date – no
- Cancellation within 90 days of the Event Start Date – 25% of the
Fee is payable
- Cancellation within 60 days of the Event Start Date – 50% of the
Fee is payable
- Cancellation within 30 days of the Event Start Date – 75% of the
Fee is payable
- Cancellation within 14 days of the Event Start Date – 100% of the
Fee is payable
For some bookings different cancellation charges may apply, if so these will
be shown on the Booking Form.
5. Access to the Centre
The centre is normally open from 08:00 to 18:00 Monday to Thursday and
from 08:00 to 17:00 on Friday. Access is available at all other times
(247/365) by prior arrangement.
The Client, or an elected representative of the Client, will be provided with
keys to rooms which form part of the Booking and must ensure that such
rooms are locked if left unattended.
ETC has the right to refuse any person admission to the building or to ask
any person to leave the building immediately.
If the Booking includes PC hire, ETC will provide the relevant computer
hardware with an appropriate operating system installed. If any additional
software is required, it is the Client's responsibility to provide this and to
ensure all applicable licences are obtained and valid. If any software is
required to be installed prior to the Booking, the software and set-up
instructions must be provided to ETC at least10 days before the Event Start
Date. The Client confirms that any such software does not infringe any third
party intellectual property rights.
The Client is responsible for any equipment provided by ETC which forms
part of the Booking. The Client shall repay ETC in full for the cost of repair
or replacement of this equipment if it is stolen, damaged or lost during the
course of the Booking.
8. Client Property
ETC does not accept any liability for any theft, loss or damage to Client's or
Participants' property. The Client shall ensure that any electrical appliances
or other equipment brought by the Client to the Venue is used in a safe
manner. It is the Client's responsibility to ensure that all activities carried out
and any external equipment is adequately insured for the duration of the
The Client is responsible for any damage to any part of the Venue or its
contents incurred as a result of the Client's or any Participants' (or
representatives of either) acts, omissions or negligence. The Client shall
indemnify ETC for any loss suffered as a result of such damage.
If the Client materially breaches the Contract (and fails to remedy the breach
promptly after written notice from ETC) ETC shall be entitled to terminate
the Booking immediately by giving notice in writing. On termination, the
Client shall, within 5 working days, pay ETC all sums due and payable
under the Contract. For the avoidance of doubt, any sums already paid by
the Client shall not be refunded on termination.
11. Force Majeure and Liability
ETC shall not be liable to the Client as a result of any delay or failure to
perform its obligations under the Booking as a result of a Force Majeure
ETC's total liability to the Client in respect of all other losses arising under
or in connection with the Contract, whether in contract, delict (including
negligence), breach of statutory duty, or otherwise, shall in no
circumstances exceed the Fee as set out in the Confirmed Booking Form.
For the avoidance of doubt, nothing in these Terms and Conditions shall
limit or exclude ETC's liability for death or personal injury caused by its
negligence, or the negligence of its employees, agents or subcontractors.
12. Data Protection and Confidentiality
statement which can be found here edintrain.com/privacy-policy/
Telephone calls may be recorded for Training and Quality purposes.
13. Severability and Entire Agreement
If any provision or part-provision of the Contract is or becomes invalid, illegal
or unenforceable, it shall be deemed modified to the minimum extent
necessary to make it valid, legal and enforceable. If such modification is not
possible, the relevant provision or part-provision shall be deemed deleted.
Any modification to or deletion of a provision or part provision under this
clause shall not affect the validity and enforceability of the rest of the
The Contract constitutes the entire agreement between the parties.
The Contract shall be governed by and construed in accordance with Scots
law and both parties irrevocably submit to the exclusive jurisdiction of the