Mediation Service

Explore the content below to see how we actively manage the venue, so you can focus on making your mediation a success.









Flexible Meeting Space

Mediation Overview

Looking for somewhere to hold a mediation can be challenging, but it doesn’t have to be. A venue should help contribute to the success of your mediation so it is vital to find a mediation centre that suits you.

Frequently, parties come together to meet in the middle of Scotland’s capital to resolve issues in our dispute resolution venue. With a city centre location and excellent public transport links, the Edinburgh Training and Conference Venue has great facilities for mediations, arbitrations, tribunals and depositions.

Understandably, the mediation process must be in a neutral environment and free from bias. That is why we provide an alternative to a business premises or solicitors office setting by offering a neutral venue that can be agreed by all parties and is easily accessible.

Mediation Rooms

One large meeting room will be set up typically in a boardroom layout to comfortably seat the total number of attendees, but the room can be set up in any way you prefer. This room will also be the base for the mediator(s) on the day.

A small side room will be set up for each party that can be laid out however you would like. Both of these rooms will have a flipchart, pens and a table of refreshments. Understandably it can be a difficult time for both parties so box of tissues is provided in all rooms.

The three rooms will be on the same floor unless specified, however, the two small private rooms will be at opposite ends of the building to ensure the utmost privacy. 

Catering and Refreshments

Catering options are available which can be discussed during the booking process. We can arrange for attendees to have a table of tea, coffee, water and biscuits set up in each individual room that can be topped up at the most suitable times.

buffet lunch including an assortment of sandwiches and wraps – with the consideration of dietary requirements – together with fruit/home baking/fresh juice can be delivered to each of the three individual rooms at times to be agreed on the day.

What we can do for you: 

  • With a variety of small & medium meeting rooms spread over three floors, there is plenty of scope for participants representing different sides to have a discreet setting.
  • Your parties will be met at reception and shown directly to their room, we do this to avoid the individuals involved encountering each other before the meeting begins.
  • Every room has access to a projector if you need it.
  • A refreshments table can be set up in separate rooms, similarly, buffets are self-contained to avoid parties clashing. 
  • There are arrangements in place with nearby hotels and apartments that offer a small discount if accommodation is required.
  • We make sure that both waiting rooms are at separate wings of the Venue with the added ability for one party to only use the stairs and the other the lift to minimise the chance of parties meeting.

Availability of facilities

We appreciate that mediations may go on longer than anticipated, but rest assured, we are able to facilitate your stay for as long and late as is needed. Likewise, rooms can be available from as early as you require them as the Venue is open 24/7, just let us know in advance so that someone is always on hand to look after you.

Features & Facilities

Layout and Privacy: Rooms are appropriate for arbitrations, mediations or depositions, typically set up in a boardroom or U-shaped layout for however many will be in attendance with break-out rooms as required. The walls of each room are thick to minimise sound from surrounding events or from anyone listening or looking in, however, for extra privacy measures we arrange break-out rooms at each end of the building.

Invoicing: In the past, mediations have asked whether it is possible to separately invoice each party which is no trouble at all. Our motto is – “If we Can, We Will!”. Understandably, both parties may look to split the cost of a mediation so we are able to separately invoice each party to avoid further communication.

Internet Access and AV Facilities: A fast and reliable wireless internet connection is available throughout the entire building. The option of a private network is available to give a dedicated, secure, protected bandwidth. If any parties require any AV facilities we ask that you let us know in advance to be able to set it up. Technical support is always on-hand in the Venue if ever you have problems.


Printing ServicesThe option of a private network is available to give a dedicated, secure, protected bandwidth. If any parties require any AV facilities we ask that you let us know in advance to be able to set it up. Technical support is always on-hand in the Venue if ever you have problems.

Assisted AccessIf any individuals require assistance, arrangements can be made to facilitate their needs; offering disabled access and toilets, hearing loops and the consideration of service dogs. There is an NCP car park just around the corner from the Venue that offers a 10% discount to all ETCV visitors.


Catering: Our onsite restaurant can help cater to your every need. If you choose a catering option you will receive a pre-order form on the day with a menu to suit everyone, each party will be served their buffet in their respective rooms If you have any specific requests or dietary requirements, we’d be delighted to accommodate you where possible.

Our Commitment To You

We strive to do our best to make you and your parties feel comfortable. Mediations can be emotional for your attendees and we will do whatever possible to ensure you and your parties have everything you need to reduce any stress and to allow you to focus entirely on the mediation. 

You can ask us for anything, whether that’s to; put a box of tissues in rooms for parties; provide cameras to record the mediation; or to shred any private and confidential documents at the end of the mediation. 

Confidentiality, trust and respect are central to our core activities. We understand the wide variety of contexts involved with your mediations so our team of impartial staff are dedicated to providing you support where needed and providing you with maximum privacy and the least interference.

Parties are guaranteed a quiet, relaxed and private environment to focus on resolving their dispute. To make sure your mediation is kept discreet, room signs will not include a company name or event name. Before you start, we can agree the times you would like us to set up buffets and refill refreshments. Alternatively, feel free to visit the office and lets us know so we don’t disturb you. 

There are plenty of rooms in the Edinburgh Training and Conference Venue that are available to hire at competitive rates for mediations, arbitrations, tribunals, private meetings or conferences.