If we can, We will!
In simple terms, no stone is left unturned. We tailor your event to your specific needs and budget; whether you’re a delegate, trainer or event organiser, your day runs smoothly from start to finish.
We’re always ready to handle any requests you may have. Some of the requests are the ones you would expect, like ordering a taxi or printing and binding some extra course notes. A frequent request is “Can I Blu-Tack stuff to the walls?” The answer is yes and we’ll even provide the Blu-Tack!
Why choose Edinburgh Training and Conference Venue?
Dedicated support to get you up and running, plus immediate assistance throughout the rest of your event from our on-site team.
Ceiling mounted data projectors, flat-screen TV’s, and our “Walltalkers”, which turn an entire strip of wall into a whiteboard, alongside every conceivable adaptor.
WiFi is available throughout the venue. Also available, if you need it, is the option for an event specific private line giving you dedicated, secure, protected bandwidth.
Choose high, medium or low specification computers and monitors, as well as complimentary test-calls/site visits to familiarise yourself with the equipment we offer.
Every room has natural daylight, air conditioning and stationery for your delegates. In addition our team works through, and triple checks a robust 57-point checklist, to ensure your room has everything you need.
Enjoy fresh, tasty and energy-boosting food every day, all prepared for you on-site. We also have 27 varieties of tea, Colombian Fairtrade coffee and home baking to die for!
Enjoy a stress-free meeting, conference, training or mediation session with presentation technology and dedicated IT support on-site, a choice of room set-ups and personal meet & greet included for every delegate.
An electric wheelchair lift on a half flight of stairs gives access to reception – maximum weight capacity is 300kg. From there the elevator provides easy access to every floor.
There is no fixed seating at the Edinburgh Training and Conference Venue. Therefore, wheelchair spaces can be positioned anywhere in the meeting rooms.
The lift provides access to all floors in the building, including the accessible toilet on the third floor. The disabled toilet has both vertical and horizontal handrails, an emergency pull-cord. The taps and hand driers are accessible from a seated position.
We’re prepared for some of the more unusual requests
Always Dog Friendly
Assistance dogs are always welcome and will be provided with a water bowl to drink from.
We’ve been out to buy dial sticks for a trainer who needed them to complete a team challenge she was delivering for a group of 20 delegates.
Always with You
We’ve been asked to provide two staff members to enable a leader to run a group exercise when they were two delegates short.
The chef was asked by a delegate to bake a cake for her 60th birthday that she could share with the other delegates on her event.
No Quibble Guarantee
We’ll get back to you quickly and before your deadline with the relevant information and pricing.
When you make an enquiry, the person looking after you will give you their name and direct dial phone number. However, every member of the team will be happy to help you with any questions you may have.
To open an account we just need your Company Registration Number or business details and we’ll open your account there and then. Our booking form and terms & condistions are just one side of A4 paper each and that’s all you need to sign to confirm an event.
The booking form will set out all the costs for your event and the invoice will match exactly, item for item. Your final invoice won’t be a penny more than the last booking form you signed plus any additional delegates that attend.
Our operations team will ensure that your event is set up as you requested and the person you booked the event with will be there and available on the day to ensure continuity.
We have recently passed the AIM secure Accreditation (valid 1st September 2022 – 31st August 2023). This is a recognised mark of excellence which demonstrates we are compliant, capable and competent. It is a robust process which ensures that venues and industry suppliers are fit for purpose and operate as decent and ethical organisations.
This new accreditation highlights that our venue meets certain criteria that uphold a professional quality standard and offer an environment that is healthy and hygienic for both customers and staff.
AIM Secure considers our whole meetings and events offering and is only awarded to those who can verify they are following the stringent protocols set out by the standard.
Recycling is important for the environment and is very much a part of the way we operate today. There are separate bins for both paper and plastic in every room with extra bins for cans too in communal areas.
Food waste, kept to a minimum of course, is recycled too, as well as other consumable items like glass, light bulbs and print cartridges.
We also ensure that anything in the building due for replacement is taken to specialist recycling locations for reuse or refurbishment, including old chairs, PC’s and even ceiling tiles.
When we reviewed our coffee suppliers, we sampled eight different coffees and got delegates and leaders to taste them and rate them on a feedback card. A Colombian blend from the Edinburgh Tea and Coffee Company was a clear winner and we were delighted that it was Fairtrade coffee.
The Fairtrade Mark helps to overcome the effects of fluctuating coffee prices on those producers and growers in the most marginalised of areas by guaranteeing a minimum price for each quality grade of bean.
Communities in those coffee growing areas also benefit through the Fairtrade premium – a sum of money paid on top of the agreed Fairtrade price for investment, typically in education and healthcare, farm improvements to increase yield and quality, or processing facilities to increase income.
In addition to recycling, we are committed to reducing our carbon footprint whenever possible. Light bulbs in the building are now LED, so they use less electricity and don’t need to be recycled as frequently.
Also the projectors in every room are very recent models that have energy saving devices, including a standby mode and a power-off mode if left idle for some time. They are also fitted with LED bulbs, again using less electricity and lasting many, many hours longer than older models.
Waterless urinals are another new addition, saving up to 151,000 litres of water per urinal per year, with the added benefit of reducing bacteria at the same time.