While our own meeting rooms are not large enough to allow for socially distanced meetings in large groups, we have been using ETCV quite a lot since we started... read more meeting face to face again. Customer care is second to none before, during and after - people just cannot do enough for you and are very proactive in following up tentative bookings, making sure they have noted all your requirements, etc, while always accommodating late additions. You can hire all necessary equipment for virtual attendance and will receive any help required with regards to technical issues. Hot drinks and biscuits are free, and for only £4 extra per person, they provide a really nice buffet lunch. It goes without saying that everything is always very well planned, clean and safe with regards to Covid prevention. They`re not cheap, but they really do take care of everything for you - all you have to do is turn up. Only slight niggle is lack of parking but the central location is ideal for public transport - but who would have ever though that this would ever become one to avoid?

  Venue of choice in Edinburgh - Their motto is 'If we can, we will' and they mean it. This is the only venue that I consider in Edinburgh for training courses. The price is... read more very reasonable, the staff are extremely helpful, the food is excellent and the facilities very good. Most of the courses I deliver are to small groups: I phone and within five minutes everything is organised and all goes to plan. Can't ask for more!

  First Class Venue and Staff - I used this location to deliver an IT based training day, two separate session one AM and one PM. The staff were superb in making sure all our specific... read more IT requirements were in place they did this without question and tested browser access to ensure smooth connectivity for all the learners.

An impromptu visit by me the day before the delivery was scheduled was met with very very helpful staff who could not have done enough for me.

On the delivery day the staff were very helpful in directing the learner to the classroom, refreshments were perfect and replenished on request.

The facility was perfect as were the staff, I cant rate this whole experience highly enough.

  A wonderful venue for a meeting - We held a meeting here last week for 100+ delegates. This was the first time we have been to ETCV, although at least two other work colleagues had recommended it.... read more Great location (near to train/bus stations) but the best thing about this venue is the staff. I was invited in to look round and discuss our meeting requirements. As soon as I met James I was calm and had no worries. Sarah and Nicoya are absolutely lovely. Nicoya looked after us on the day and she was so welcoming, efficient and helpful. One of the easiest meetings I have organised. Oh, and the lunch was so yummy! All made by chef Sam in-house and included dinky little chicken pies. (Yes, I think I was the one who ate them all). Tea/coffee and soft drinks are available all the time, plus there was home baking. We will return....

  A fantastic venue for training events with groups - I have used this venue a number of times over the last 5 years. It is always exceptional. It is in a fabulous central location in Edinburgh, only 6 minutes... read more walk from the main train station. They have large bright airy rooms, often with views of Edinburgh, which are ideal for group training events. We always have what we need and people are on hand to provide anything extra and also to take registration of people arriving and help them find their way. The communal coffee lounge area is a real selling point and allows delegates to take breaks outside the room and relax and enjoy the many teas, coffee, fruit and biscuits always available. There is also good accessibility with a lift to every floor. Highly recommend.

  An absolutely excellent venue for meetings or training purposes - We used the visit for a board meeting and found it met all our needs. Everything we had asked for had been provided and helped expedite a successful meeting. I... read more should add that the staff were extremely helpful and assisted with all queries.
A number of those attending the meeting had travelled some distance, so the buildings close proximity to the city centre proved very useful. We would certainly recommend using ETCV.

  Everything at this venue is excellent. We have used the training rooms here for IT courses using their desktop PCs. All the staff from the welcome on arrival, the IT... read more support and in the kitchen are excellent and always willing to help out if anything arises. Nothing is too much of an issue for any of them. All I can add is a big Thank You for all your help and assistance to all of the Office staff and also, Sam and the rest of the kitchen staff.

  Organisation Strategy Development Day - We received great service from start to finish, with excellent attention to detail and friendly customer service. We wouldn’t hesitate to use the Edinburgh Training & Conference Centre again.

  Great Location, Excellent Training Venue - I have used this venue twice to run training courses, booking is simple and straight forward, contact with staff from booking, arrival briefing and meeting needs is excellent. Clean and... read more well equipped facilities. Home baking always a bonus treat.
Food is always good, clean and healthy choices - allergy needs always regarded and catered for. Great price for an excellent lovation

  Lovely venue and wonderful staff - We've used this site three times in the last 4 months and the reason that we keep coming back is the people.

In many ways, a conference room... read more is a conference room and as long as there's enough space, the expected facilities and the temperature is controllable, there's not usually much to differentiate them.

However, in the case of ECTV, every interaction we've had with the people at the venue - from the initial queries to costing discussions to menus to last minutes requests by us on the day(!), has been handled with grace and good humour. Highly recommended.