Frequently asked questions
We’re here to make your event a success! Whether it’s planning, coordinating, or executing, our team is your trusted partner every step of the way. With years of experience and a passion for excellence, we provide the help, guidance, and support you need to bring your vision to life.
Edinburgh Training & Conference Venue
Your Questions Answered
How far is the venue from Waverley Train Station?
We are conveniently located just a 5-minute walk from Edinburgh Waverley Train Station. Take the Market Street exit and cross the road at the crossing. Turn left under the bridge, then bear right onto Jeffrey Street. Continue straight through the traffic lights and we’re on the left, opposite the bagpipe maker.
Can I get access to the room before my events start?
Yes, it’s often possible to access rooms before your event. Let us know your requirements and we’ll do our best to accommodate you.
Are syndicate rooms available and are they close by?
All our rooms are designed for flexibility, allowing us to provide syndicate rooms as needed, based on availability. If there are rooms available on the same floor, we will make every effort to allocate them for your use.
Do you provide administrative support?
The ETCV provides a comprehensive range of administration services at the venue. Whether you need photocopying, printing, or email assistance, our team is here to help. If you’ve forgotten essentials like scissors, Blu Tack, or Post-its, rest assured we’re well-stocked. Most items are complimentary, and we’ll always inform you in advance if there’s any charge. We’re here to make your experience seamless.
Can I decide my timings for breaks and lunch?
Absolutely. We will always fit around your schedule; whatever your agenda may be. You can let us know before your event or on your arrival what times will work best for you. Breakfast, lunch, coffee breaks – you are in charge!
Do you have on-site tech support?
Yes, we have experienced on-site technical support staff that are always happy to help! Whether you need help connecting your laptop to the projector, setting up last minute equipment or pre-downloading advanced PC software, we have got you covered. QR codes are in every room, meaning our team is always just a message away!
Is the venue accessible?
Yes, Edinburgh Training & Conference Venue offers full accessibility with a wheelchair lift, an elevator to all floors, and adaptable seating in meeting rooms. An accessible bathroom on the third floor includes handrails, an emergency pull-cord, and seated access to fixtures. Induction loops are available in all rooms, ensuring clear audio for hearing aid users.
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Ready to start planning your next event?
Located in the heart of Edinburgh’s Old Town, Edinburgh Training & Conference Venue combines character with convenience. Our experienced team supports every event with care and attention, guided by a simple promise: if we can, we will.