Look after clients, understand your needs and ensure they are met. Develop relationships and the business whilst ensuring clients have great events and your expectations are exceeded.
How did your career start?
My career started in hospitality in various roles in a rural highland hotel. After moving to Edinburgh I joined a commercial recruitment agency where I worked my way up from Administrator to Branch Manager. Through that role I knew the ETCV and have now been here for 7 years.
What is on your bucket list?
Running a half marathon either in London, Barcelona or New York. Making a surprise visit to my sister in Perth, Australia with Sophie (my daughter). Drinking Prosecco on a gondola in Venice.
Oversee all aspects of the booking from start to finish, making sure you have exactly what you need for a successful event.
How did your career start?
I joined the ETCV in operations back in 2007 and moved over to the sales team in 2015. Having worked in both departments I fully understand the needs and logistics for each client.
What is on your bucket list?
Travelling the world and going on a Lions Rugby Tour.
Help you with your enquiry, regardless of the size and requirements. I then oversee all aspects of any bookings to ensure you have a perfect day.
How did your career start?
I started working in hospitality in 2011 when I was just 17. In 2013 I was offered a position at the ETCV, working as a receptionist and helping the sales team with admin, until promoted to an Event Coordinator.
What is on your bucket list?
Going to New York to see the Giants win, buy a Mustang and drive to Las Vegas!
Oversee a fantastic event support team who ensure you have a great experience from the moment you walk in the door: making sure your event is set up exactly as arranged, that you have fresh, tasty refreshments on time and that we deal immediately with any requests. On top of that I make sure the Internet’s always working and the coffee’s always brewing!
How did your career start?
I started as an office junior when I was 15, booking travel for execs, and have since worked in everything you can imagine. I’ve run a music company, worked in and managed a lot of bars, including the famously haunted White Hart in the Grassmarket. A change took me into a dental practice as a receptionist, going on to become Practice Manager before another complete change brought me to ETCV.
What is on your bucket list?
Doing the loop in a military fighter jet! As this probably isn’t going to happen, learning to fly an aircraft would definitely be up there!
Come in early to ensure everything is set up and ready for the events happening each day. I personally meet and greet clients as they arrive and get involved with accounts too.
How did your career start?
After being a stay at home mum to three children, I decided it was time to get back into work and started as a receptionist for a couple of years before joining the ETCV in 2016.
Set up the events and manage the venue at weekends, ensuring all the events are set up to your specification and our own 57-point checklist. I also set up, test and maintain all of our on-site technical equipment.
How did your career start?
I came to the ETCV in 2010 having had a varied career, working everywhere from supermarkets, financial institutions, public services and even a stint as a landscape gardener in between!
What is on your bucket list?
Visiting interesting sites around the world, like Angkor Wat and Chichen Itza.
Set up events daily, as well as looking after our clients, setting and testing all PC courses and running the building at weekends.
How did your career start?
I started working in kitchens as a chef, trained my way up through the ranks and eventually ended up in Japanese cuisine before making a change to join the ETCV.
Ensure that you enjoy our daily changing menu and wide range of home baking, using fresh local ingredients to produce great tasting food that will exceed your expectations.
How did your career start?
After studying hospitality, my first job was as a baker for Druckers Vienna Patisserie in Birmingham, creating bakes for Concord and members of the Royal Family. I then moved on to the Carlton Highland Hotel and progressed to Head Chef a few venues later, before joining the team here at the ETCV.
What is on your bucket list?
Building my dream home for my wife and children next to the sea.
As chef I ensure the food you enjoy is of a high standard in both quality and taste as well as presentation. I also develop new dishes, adding a flavour of Eastern Europe.
How did your career start?
A summer holiday job at an Italian restaurant in Aviemore where my brother is Head Chef. I started as a kitchen porter but went back every summer and worked my way up. After working in another couple of restaurants in Edinburgh, I spent two years at Aizle, the well-known Scottish bistro.
What is on your bucket list?
I would love to enjoy long holidays in South America, preferably the Amazon jungle.
info@edintrain.com
0131 538 8333
