Emotional Intelligence for Managers

Who will the Course Benefit?

This course will benefit managers that are looking to improve their emotional intelligence to subsequently deliver individual & team goals.

Course Overview

90% of high achievers have high Emotional Intelligence (EI). EI is recognised as the most significant contributor to business success and the key to excellence in Leadership. We can learn to be more Emotionally Intelligent and therefore increase our ability to deliver success in both our business & personal life.

This programme looks at how Managers can improve their own EI and the EI of their line reports. An EI self-assessment will identify current EI strengths & areas for development enabling each delegate to create a Personal Development Plan for the future. Throughout the day the focus is upon tips & techniques linked to the 5 EI competencies which impact on individual & team performance, with unique content across a range of subject areas. It includes, for example, how we think & how this can act as a barrier to delivering results plus how the Manager acts as the “Emotional Thermostat” for the team & the temperature which should be set to generate team achievement.

In addition there is a session on “How to be an Owl” by being wise about the importance of Political Awareness in the workplace and how through increased Political Awareness, teams & individuals will achieve more. As Plato said “One of the penalties for refusing to participate in politics is that you end up being governed by your inferiors” This course will build the capability of Managers to “govern” using EI techniques for personal & business success.

What the delegates will gain from the course:

  • Understand how to use EI to deliver individual & team goals
  • Complete an EI self-assessment from which to create a Personal Development Plan for the future
  • Learn techniques to deal with the “unhelpful thinking” which acts as a barrier to delivering success
  • Improve Political Awareness in order to achieve more
  • Know how to influence & persuade others in different ways
  • Be able to share EI techniques with team colleagues to create a high performing EI team
Course Timetable

09:30 – 09:45 Emotional Intelligence as a route to personal & team success

09:45 – 10:00 Characteristics of an emotion

10:00 – 10:30 The 5 Emotional Intelligence competencies

10:00 – 10:45 Break

10:45 – 11:30 Emotional Intelligence self assessment

11:30 – 12:00 The tricks played by our Psychological mind

12:00 – 12:45 How to challenge the “unhelpful thinking” impacting upon personal & team success

12:45 – 13:30 Lunch

13:30 – 15:00 Managers as the Emotional thermostat – getting the most from your team

15:00 – 15:30 Using Emotional Intelligence as a personal & team motivator

15:30 – 15:45 Becoming Politically Aware to deliver personal & team success

15:45 – 16:15 Persuasion & Influencing techniques

16:15 – 16:30 Summary, Close & Action Plan

Other Courses



Call James now on 0131 625 7151 to get a full detailed course description and next available dates.

Course Location

This course will be run at the Edinburgh Training and Conference Venue, which is situated in the centre of Edinburgh, just 5 minutes walk from Waverley Station and close to major bus routes, including the airport bus. Discounted parking is available at the St John’s Hill NCP Car Park. Our training rooms are light and spacious, all are air conditioned with natural daylight.

Complimentary breakfast and lunch will provided, as well as tea and coffee throughout the day. If you’ve got any special dietary requirements just let us know, ideally in advance, and we will be pleased to cater for them. Our team will be there on the day to make sure everything goes smoothly. If there’s anything you need please ask, because “If we Can we Will”.

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