Who will the Course Benefit?
All those managers and staff who are striving to improve performance and business effectiveness.
This leadership and management skills course is designed to help delegates develop their leadership styles and deal with three key areas of effective management: motivation, delegation and managing stress. Good leadership is vitally important for successful management.
What the delegates will gain from the course:
- Awareness of the qualities of good leadership
- Knowledge of different leadership styles
- Motivational skills
- Strategies for dealing with stress
09:30 – 10:00 Coffee & Course Objectives
10:00 – 10:30 What makes a Good Leader? (What are the qualities required to be a good leader)
10:30 – 11:00 Leadership Styles (Can I change my style? What are the styles and how do I use them?)
11:00 – 11:15 Coffee
11:15 – 12:30 Key Management Tools: Motivation (How and why are people motivated? How do I get the best from my staff?)
12:30 – 13:30 Lunch
13:30 – 14:30 Key Management Tools: Decision Making (How do I make the right decision at the right time? Case study)
14:30 – 15:00 Key Management Tools: Delegation (How do I effectively delegate? What can I delegate?)
15:00 – 15:15 Tea
15:15 – 16:00 Surviving & Thriving under Stress (Recognising stress in others and in self. What can be done to alleviate
16:00 – 16:30 Summary & Action Plans Agreed